What Support Do You Need?
Customer Service
For questions about enrollment, eligibility, benefits, authorizations and claims.
Get the information you need, faster: Download this
Cheat Sheet for our phone system.
Call: 1-888-TRIWEST (874-9378)
Monday - Friday, 8:00 a.m. - 6:00 p.m.
All U.S. Time Zones
Technical Support
Still need help? Submit the Technical Assistance form.
Agents are available Monday - Friday, 8:00 a.m. - 6:00 p.m. (except Holidays)
All U.S. time zones
Please do not send enrollment, eligibility, benefits, authorizations, and claims questions to the webmaster.
Beneficiaries: Use secured Web mail for these inquiries.
Providers: Call 1-888-TRIWEST (874-9378).
Monday - Friday, 8:00 a.m. - 6:00 p.m. (except Holidays)
All U.S. time zones
Registration
If you are registered beneficiary to our website, you may send a secure message to a customer service representative.
Send SECURE EMAIL to TriWest.
Not Registered? Register Now
TriWest Behavioral Health Crisis Line
Call: 1-866-284-3743
24 hours a day, 7 days a week.
Veterans Counseling Services
1-866-496-8838
Report Fraud and Abuse
Call: 1-888-584-9378
Fax: 602-564-2171
Email: pi@triwest.com
